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    Customer Care & Sales

    In a digitalized world, an excellent Experience on every contact – be it Customer Care or Sales – is an opportunity to strengthen the bond between your business and your customers. We specialize in seizing this opportunity.​

    Customer Care

    & Sales

    In a digitalised world, an excellent Experience on every contact – be it Customer Care or Sales – is an opportunity to strengthen the bond between your business and your customers. We specialise in seizing this opportunity

    Customer Care Yource Bulgaria

    Customer Care

    Our customised, scalable solutions will bring more cost-efficiency to your business, more flexibility to your customer contact, and therefore more peace of mind to you.​ We could write a whole novel here about what excellent Customer Experience means to us. But we won’t, because what really matters is your vision, your service mindset, and how you would like to see it brought to life. ​We would be excited to indulge and integrate into it with our experience, capacities, resources and tools, a real partnership, to unite the best of both worlds.

    Here below an overview of what we can be of assistance with:

    • Customer Care & Complaint-handling​
    • Technical Helpdesk, LVL1 and LVL2 Support​
    • Website Support, SEO/SEM, Copywriting​
    • Voice & Email, Inbound and Outbound​
    • Chat, Web & Text Messaging, Social Media & Web Care​
    • All European Markets & Languages​
    • 24/7 Availability​
    • Flexible integration with your already existing teams, IT solutions, and much more​
    Customer Care

    Customer Care

    Our customised, scalable solutions will bring more cost-efficiency to your business, more flexibility to your customer contact, and therefore more peace of mind to you.​ We could write a whole novel here about what excellent Customer Experience means to us. But we won’t, because what really matters is your vision, your service mindset, and how you would like to see it brought to life. ​We would be excited to indulge and integrate into it with our experience, capacities, resources and tools, a real partnership, to unite the best of both worlds.

    Here below an overview of what we can be of assistance with:

    • Customer Care & Complaint-handling​
    • Technical Helpdesk, LVL1 and LVL2 Support​
    • Website Support, SEO/SEM, Copywriting​
    • Voice & Email, Inbound and Outbound​
    • Chat, Web & Text Messaging, Social Media & Web Care​
    • All European Markets & Languages​
    • 24/7 Availability​
    • Flexible integration with your already existing teams, IT solutions, and much more​
    Sales Yource Bulgaria

    Sales

    Also in the challenging domain of Sales Customer Contact, we would be delighted to bring our experience and your vision together, to boost results not only short-term, but to build long-term customer relationships and loyalty. ​

    Again, here below an overview of what we offer:​

    • Inbound & Outbound Sales​
    • Acquisition & Winback​
    • Lead Qualification & Nurturing​
    • Retention & Loyalty​
    Sales

    Sales

    Also in the challenging domain of Sales Customer Contact, we would be delighted to bring our experience and your vision together, to boost results not only short-term, but to build long-term customer relationships and loyalty. ​

    Again, here below an overview of what we offer:​

    These are some of the activities that we have years of experience with. Currently, sales activities account for approximately half of our operations, ranging from:

    • Inbound & Outbound Sales​
    • Acquisition & Winback​
    • Lead Qualification & Nurturing​
    • Retention & Loyalty​

    Let's talk business

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