Our Blog

11 December 2015

Job Promotion - Denitza Koeva - Contact Center Manager

Today we are happy and grateful that Denitza Koeva, currently holding the position of Deputy Contact Center Manager, has accepted our CEO's offer to promote her to Contact Center Manager, effective January 1, 2016.  In her current role, Denitza has proven many times over her ability to take firm yet well-reflected decisions, to lead by example, skill and knowledge and negotiate successfully with potential and actual clients, as well as...
8 May 2015

Subway extension to Euroccor offices opens.

Today, 8th of May, the extension of line 1 of the Sofia subway will be a fact and the subway will be reaching our office and Business Park Sofia. The underground access is within walking distance (150 m) of our office. The total cost of the project amounts to € 44M and the new segment will be used by more than 42,000 people on a daily basis. It will facilitate and shorten the daily travelling of our employees substantially.
6 February 2015

First surveillance audit EN15838 (ECCS) at Euroccor successful

This week Euroccor was undergoing its first EN 15838:2009 (ECCS) annual surveillance audit. For 2 and half days Mr. Rulev from SGS was checking how compliant we are in our work to the standard’s requirements. We are proud to announce that Euroccor was confirmed as completely compliant with the strict requirements of the EN 15838 standard and therefore well established in providing a high quality service to its clients. Mr. Rulev was...
14 September 2014

Controlling audit ISO 9001: 2008 at Euroccor successful

In regards to Euroccor’s ISO 9001: 2008 standard certificate , a controlling audit took place at the offices of the company in the towns of Sofia and Veliko Tarnovo. The dates of the audit were September 11th and 12th.  The audit was held by an external company – “Intertek” – and was completed successfully! The management would like to thank all Euroccorians for their continuous cooperation and professional...
18 July 2014

Supported Charity Campaign gives fruit

Ever since the start of the charity campaign launched by Idea In Action, Euroccorians have been avid supporters of this noble act of kindness. The mission of Idea In Action combines charity with environmental awareness and quite naturally drew us in as a Green-Thinking and Socially Responsible team. By doing something as simple as collecting plastic caps we can actually make the lives of orphaned children at least a bit better because at each...
11 June 2014

Euroccorians relay racing for charity in "Business Run"

Euroccor took part in a charity relay race last Sunday. The event took place in Business Park Sofia and was called "Business Run" . Over 100 teams from various companies and organizations supported the project focused on fundraising for developing Centres for Maternal and Child Health in Bulgaria under the slogan of “Best start for every child” . The cause is a partnership established between UNICEF and Postbank. Our company...
10 April 2014

Euroccor Charity Food Sale, 2nd edition

March 31st was the day of the first Euroccor Charity event for this year. Training room “Pirin” hosted the Charity Food Sale – an event, aiming to support the “Dechitsa” foundation in their mission of making the life of orphaned children a bit easier by buying various supplies & appliances for them. Many Euroccorians volunteered to participate in the event by preparing a home-made meal – for that they have...
20 March 2014

Charity Cause selected for Euroccor to support

The results of Euroccor’s “Propose a cause” initiative are out. First of all, we would like to thank all Euroccorians for being so active and proposing so many causes!  The one that got the most votes was proposed by our colleague Denitsa Encheva from the HR department – she is a volunteer at the “Dechitsa” foundation. This is an organization helping orphaned children in institutions by providing them with...
10 March 2014

Propose a Cause

Euroccor has always supported and organized various Charity initiatives, as the team considers them to be a significant part of Euroccor’s social responsibility and company culture.  This year the company will be keeping up the spirit of generosity and kindness, but with a different approach - we wanted to make the people even more involved in those events so we invited all Euroccorians to propose a cause themselves that we all would...
23 December 2013

Аudit ECCS (EN 15838) at Euroccor Successful

The final stage of the European Contact Centre Standard ECCS (EN 15838) audit took place in the offices of Euroccor last week. The audit was successful! Euroccor has met all requirements of the ECCS which, as of January 2014, makes it the first Contact Centre in the Balkans to have obtained this challenging standard. According to the auditors Euroccor is “in the avant-garde of the Contact Centres in Europe with very committed and motivated...