Our Blog

14 September 2014

Controlling audit ISO 9001: 2008 at Euroccor successful


In regards to Euroccor’s ISO 9001: 2008 standard certificate , a controlling audit took place at the offices of the company in the towns of Sofia and Veliko Tarnovo. The dates of the audit were September 11th and 12th.  The audit was held by an external company – “Intertek” – and was completed successfully! The management would like to thank all Euroccorians for their continuous cooperation and professional...
18 July 2014

Supported Charity Campaign gives fruit


Ever since the start of the charity campaign launched by Idea In Action, Euroccorians have been avid supporters of this noble act of kindness. The mission of Idea In Action combines charity with environmental awareness and quite naturally drew us in as a Green-Thinking and Socially Responsible team. By doing something as simple as collecting plastic caps we can actually make the lives of orphaned children at least a bit better because at each...
11 June 2014

Euroccorians relay racing for charity in "Business Run"


Euroccor took part in a charity relay race last Sunday. The event took place in Business Park Sofia and was called "Business Run" . Over 100 teams from various companies and organizations supported the project focused on fundraising for developing Centres for Maternal and Child Health in Bulgaria under the slogan of “Best start for every child” . The cause is a partnership established between UNICEF and Postbank. Our company...
10 April 2014

Euroccor Charity Food Sale, 2nd edition


March 31st was the day of the first Euroccor Charity event for this year. Training room “Pirin” hosted the Charity Food Sale – an event, aiming to support the “Dechitsa” foundation in their mission of making the life of orphaned children a bit easier by buying various supplies & appliances for them. Many Euroccorians volunteered to participate in the event by preparing a home-made meal – for that they have...
20 March 2014

Charity Cause selected for Euroccor to support


The results of Euroccor’s “Propose a cause” initiative are out. First of all, we would like to thank all Euroccorians for being so active and proposing so many causes!  The one that got the most votes was proposed by our colleague Denitsa Encheva from the HR department – she is a volunteer at the “Dechitsa” foundation. This is an organization helping orphaned children in institutions by providing them with...
10 March 2014

Propose a Cause


Euroccor has always supported and organized various Charity initiatives, as the team considers them to be a significant part of Euroccor’s social responsibility and company culture.  This year the company will be keeping up the spirit of generosity and kindness, but with a different approach - we wanted to make the people even more involved in those events so we invited all Euroccorians to propose a cause themselves that we all would...
23 December 2013

Аudit ECCS (EN 15838) at Euroccor Successful


The final stage of the European Contact Centre Standard ECCS (EN 15838) audit took place in the offices of Euroccor last week. The audit was successful! Euroccor has met all requirements of the ECCS which, as of January 2014, makes it the first Contact Centre in the Balkans to have obtained this challenging standard. According to the auditors Euroccor is “in the avant-garde of the Contact Centres in Europe with very committed and motivated...
20 December 2013

Euroccor Pre-Christmas Charity Week


The big family of Euroccorians is wrapping up a rather special Charity-inspired week only a couple of days before the most magical holiday of the year. Four different initiatives took place in the offices of the company this week. Much needed consumables and toys were bought for the Pediatric Oncology Department at the University Hospital "Tsaritsa Yoanna – ISUL” with the donations of both employees and management and were...
4 December 2013

Pre-Audit ECCS (EN 15838) at Euroccor successful


A Pre-Audit ECCS (EN 15838) took place yesterday at Euroccor (ECCS is important international standard on quality requirements for customer contact centres). The offices of our company hosted the visit of the auditor whose aim was to acquire more in-depth knowledge of Euroccor and to plan the upcoming Certification audit. The pre-audit was successful! The management would like to express their gratitude and respect to all Euroccorians for the...
18 September 2013

Euroccor celebrating the International Contact Centre Week for a second time


The time between September 10th and September 17th was again dedicated to celebrating the International Contact Centre Week. The offices of Euroccor hosted various events, among which a Sweet Day with a Smile Attitude, a Trashball tournament (‘basketball’ with paper balls and trash bins) and a Hat Day when all employees brightened up the office atmosphere by wearing a funny hat. The main focus of the week was the Euroccor Charity...